Good service

Mike

Verified Member
Joined
May 25, 2004
Messages
222
Bought a couple of Grady's tapes from "poolvideo.com" a few days ago. I called in the order on a Sat. night and had the tapes by Wed.--no 4 to 6 weeks for delivery!!! When I opened the box one of the tapes had broken pieces in it and could not be used. I thought, here we go again with a big hassle. Called the company and left a message. The next day I got a return call and spoke to Roger Howerton who originally took the order. I explained the situation and was waiting for the 3rd degree but it never came! "No problem" said Roger, I'll put another in the mail right away. Got the tape today!

Now that's service!!!

Roger at "poolvideo.com" can be reached at 877-766-5843 if your interested. Tell him a satisfied customer named Mike from NJ sent you--it won't save you any money I just thought they were due a compliment.
 
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