RileysDad said:
Southwest has a great playing cue, no doubt about that. They have also built up a mystique around the cues that has people willing to wait 7+ years to get what they pay for. Randall Knives has a similar thing going. You order a randall now and it is 4+ years to get the knife. Solid knives with a serious mystique, but when it comes down to it, they are just production knives (hand made, but production knives nontheless) and SouthWest are the same.
Yes, Southwest has perhaps the best balance and they take extra pains when cutting the shafts. And yes, it is the legacy of Jerry Franklin. And yes they only make 300 cues a year. (lesssee 300 cues at $2000 each is $600,000 a year in revenue)
A problem is that they allocate most of their prodcution every year to standing orders (Like the guy in Las Vegas who ALWAYS has new cues on hand) which drives the secondary markey quite nicely and makes it virtually IMPOSSIBLE for anyone over the age of 30 to order a new cue and then play it. Hell, 9 years later you might not even be playing the game.
Is a Southwest worth $1500? Hell yes.
Is the Same cue Worth $2000, perhaps
Is the same cue worth $3000 from a "dealer" I don't think so.
Southwest may be putting itself out of the retail business entirely.
Great cue, questionable business practice.
RD
Southwest hasn't built a mystique around their cues - the market has. What Southwest consistently delivers are super solid, straight, no problems cues. They aren't "production" in the sense that you have an assembly line that spits them out. They are process cues, which means that they are all made to the same process. This is the process that Jerry Franklin developed to insure that each cue comes out technically perfect. Laurie Franklin has worked very hard to maintain that process.
Also, while your math is correct, your logic is not. SouthWest Cues does not receive $2000 a cue for their cues. They get whatever the price was at the time the cue was ordered. Which means effectively they are seven year's behind the curve when it comes to inflation and cost-of-living. They have however got an efficient operation that is probably paid for so they can survive with the backlog.
What other business do you know of that has a seven year wait for it's products, has no need to advertise and has next to zero customer complaints? I can't really name one.
Vince Tedesco has new ones for sale because he invested in the fledgling company way back when and his payback is that he always has access to cues. It's good to see a business relationship that lasts and appears to be win/win for both sides.
I waited seven years for mine. I made the mistake of telling a few friends that it was ready and I never got to see it. I sold it for $1800 before I picked it up. I sold it below market to a friend. Seems like a pretty good business model to me to have your products selling for up to 50% over their retail price. I'll bet you that well over 90% of businesses in America would love to have their business run as well as SouthWest cues.
Now, having said all that they could at least think about beefing up their "production" to cut the wait time to say 3 or 4 years
John